Look out for your future health

UnitedHealthcare® HouseCalls can make a big difference — for free.

Call 1-866-799-5895, TTY 711

Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT

Stay ahead with HouseCalls

HouseCalls brings yearly check-in care to you in your own home.

Connect for up to a full hour of 1-on-1 time with a member of our licensed medical staff. You’ll get a physical, health screenings and plenty of time to talk about your health questions.

After your visit, HouseCalls connects with your doctor to help keep them informed about your health. It’s a great way to feel confident knowing an extra set of eyes is looking out for you between regular doctor’s visits.

More good news? HouseCalls is free because it’s included in your health plan. Simply schedule at a convenient time — and we’ll come to you.

Video

{{duration}} | See how HouseCalls can promote ongoing good health.
Transcript | Video Transcript (PDF)

[Text On Screen – SAY HELLO TO HOUSE CALLS]

Say hello to HouseCalls.

[Text On Screen- PAID ACTOR PORTRAYAL.]

HouseCalls is our way of looking out for your health, so you can focus on your future. Here’s what it’s all about.

[Text On Screen – HERE’S WHAT IT’S ALL ABOUT]

Once a year, a licensed health care practitioner can come to your home to spend up to an hour with you on your health and wellness.

[Text On Screen- EASY, CONVENIENT, INFORMATIVE]

It's designed to be easy, convenient and informative.

[Text On Screen- HEAD-TO-TOE EXAM]

[Text On Screen- IMPORTANT HEALTH SCREENINGS]

[Text On Screen- HEALTH GOALS DISCUSSION]

You'll get a head-to-toe exam, important health screenings and plenty of time to talk about your health goals.

We'll also provide guidance on managing your health and if you need it, give you referrals for other health plan resources and services.

HouseCalls is a great way to stay on top of your health between regular doctor's visits.

At the end of your visit, you'll get a personalized checklist so you can feel more confident in what to discuss with your regular doctor.

[Text On Screen- COST? NO EXTRA COST TO YOU]

[Text On Screen- INCLUDED IN YOUR HEALTH PLAN]

If you're wondering how much all of this is going to cost, the best part is, there is no extra cost to you. It's included in your health plan.

[Text On Screen- HOUSECALLS VIDEO VISITS ARE NOT AVAILABLE WITH ALL PLANS.]

A HouseCalls visit takes place in the comfort of your own home or by video if you prefer.

So, say hello to HouseCalls and invite us in for a visit today.

[Text On Screen – SAY HELLO TO HOUSE CALLS TODAY]

3 easy steps

Connect

Call 1-866-799-5895, TTY 711

Monday to Friday, 8 a.m. – 8:30 p.m. ET,
5 a.m. – 5:30 p.m. PT

Visit

A licensed health care practitioner will visit you in the convenience of your home at a time that works for you.

Follow up

After your visit, you'll receive a summary in the mail, and it will also be shared with your doctor.

Get the most out of your health plan

Take advantage of your yearly HouseCalls visit.
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  • Tailored to your specific needs
  • Up to 60 minutes focused on you
  • Enhances your regular health care routine
  • Free because it’s included in your health plan

Call 1-866-799-5895, TTY 711

Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT

 

Ready to open the door to better health?

Find out more about how a HouseCalls visit works.

Getting ready

Before your visit, you’ll receive a reminder with notes for how to get ready (see below). Also, the day before your appointment, your health care practitioner may call you to introduce themselves and answer any questions you have about preparing.

Notes for preparing

  • Wear shoes that are easily removed to have your feet checked
  • Have any appointment cards for your doctor and specialists ready
  • Make sure all of your medications are in their original bottles and are ready to review
  • If you record blood pressure readings, please have those results available for review
  • If you have diabetes, please have your blood glucose meter handy
  • Think about what questions or concerns you’d like to discuss and, if helpful, make a list

During your HouseCalls visit

You’ll have 45 to 60 minutes with your health care practitioner for a physical, health screenings and more. A HouseCalls visit can be completed while sitting at your kitchen table or in the living room, and you can use the time to ask whatever health-related questions you may have. The visit is driven by you and your needs, so screenings and conversation topics can vary.

After your appointment

At the end of your visit, you’ll receive a personalized checklist of items to discuss with your regular doctor. Also, a summary of what you talked about will be mailed to you and your doctor. After that, we’ll see you next year – one HouseCalls checkup is included in your plan every year.

Less travel time. More face time.

Think of HouseCalls as an extra layer of care -- it's valuable 1-on-1 time you don't always get in the doctor's office. And it's tailored to your individual needs.

Schedule today

Whether you're new to HouseCalls or returning for your yearly HouseCalls checkup, it's easy to schedule – and the average call waiting time is just 4 seconds.

Call 1-866-799-5895, TTY 711

Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT

The HouseCalls program is not available with all plans and may not be available in all areas. To check if HouseCalls is available to you, or to schedule a HouseCalls visit, call 1-866-799-5895, TTY 711, Monday to Friday, 8 a.m. – 8:30 p.m. ET, 5 a.m. – 5:30 p.m. PT.