Look out for your future health

UnitedHealthcare® HouseCalls can make a big difference — for free.

Call 1-866-799-5895, TTY 711

Monday – Friday, 8 a.m. – 8:30 p.m. ET

Stay ahead with HouseCalls

HouseCalls brings yearly check-in care to you in your own home.

Connect for up to a full hour of 1-on-1 time with a member of our licensed medical staff. You’ll get a physical, health screenings and plenty of time to talk about your health questions.

After your visit, HouseCalls connects with your doctor to help keep them informed about your health. It’s a great way to feel confident knowing an extra set of eyes is looking out for you between regular doctor’s visits.

More good news? HouseCalls is free because it’s included in your health plan. Simply schedule at a convenient time — and we’ll come to you.

Video

{{duration}} | See how HouseCalls can promote ongoing good health.

VIDEO TRANSCRIPT: HouseCalls

APPROXIMATE TIME: 2:00

These days, you can have just about anything delivered to your door. How about a home delivery of good health and wellness? It comes from UnitedHealthcare and is called HouseCalls.

HouseCalls is a yearly health and wellness visit that happens in the privacy of your very own home. No driving to an appointment. No sitting in a waiting room.

Here’s how it works.

Our HouseCalls team finds a time that’s convenient for you and schedules the visit.

A health care practitioner, a physician’s assistant, medical doctor or nurse practitioner, comes to you at the scheduled time. The clinician completes a health evaluation, including a physical exam and other important screenings, then YOU decide what happens next.

You can discuss questions to ask your doctor at your next appointment, review instruc­tions from your last doctor’s appointment or chat about other health concerns you haven’t had a chance to talk to your doctor about. Whatever you need.

The visit takes about 45-minutes to an hour – plenty of time to answer your important health questions.

Your practitioner will even send a summary of your HouseCalls visit to your doctor.

And unlike those other home deliveries – there’s no additional cost for a HouseCalls visit, it’s a feature of your medical plan.

If you’re in good health or you already see your doctor regularly – you might not think HouseCalls is for you, but it is. Think of it as an extra layer of care – valuable one-on-one time you don’t always get in the doctor’s office.

So, when you get a phone call from our HouseCalls team – take advantage of this great program and schedule your HouseCalls visit. Or just call us and make an appointment!

It’s Easy. It’s Convenient. It’s UnitedHealthcare HouseCalls.

3 easy steps

Connect

Call 1-866-799-5895, TTY 711

Monday - Friday, from 8 a.m. - 8.30 p.m. ET

Visit

A licensed health care practitioner will visit you in the convenience of your home at a time that works for you.

Follow up

After your visit, you'll receive a summary in the mail, and it will also be shared with your doctor.

Get the most out of your health plan

Take advantage of your yearly HouseCalls visit.
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  • Tailored to your specific needs
  • Up to 60 minutes focused on you
  • Enhances your regular health care routine
  • Free because it’s included in your health plan

Call 1-866-799-5895, TTY 711

Monday – Friday, 8 a.m. – 8:30 p.m. ET

Ready to open the door to better health?

Find out more about how a HouseCalls visit works.

Getting ready

Before your visit, you’ll receive a reminder with notes for how to get ready (see below). Also, the day before your appointment, your health care practitioner may call you to introduce themselves and answer any questions you have about preparing.

Notes for preparing

  • Be prepared to give a urine sample during your visit
  • Wear shoes that are easily removed to have your feet checked
  • Have any appointment cards for your doctor and specialists ready
  • Make sure all of your medications are in their original bottles and are ready to review
  • If you record blood pressure readings, please have those results available for review
  • If you have diabetes, please have your blood glucose meter handy, as well as blood sugar test results

During your HouseCalls visit

You’ll have 45 to 60 minutes with your health care practitioner for a physical, health screenings and more. A HouseCalls visit can be completed while sitting at your kitchen table or in the living room, and you can use the time to ask whatever health-related questions you may have. The visit is driven by you and your needs, so screenings and conversation topics can vary.

After your appointment

At the end of your visit, you’ll receive a personalized checklist of items to discuss with your regular doctor. Also, a summary of what you talked about will be mailed to you and your doctor. After that, we’ll see you next year – one HouseCalls checkup is included in your plan every year.

Less travel time. More face time.

Think of HouseCalls as an extra layer of care -- it's valuable 1-on-1 time you don't always get in the doctor's office. And it's tailored to your individual needs.

Schedule today

Whether you're new to HouseCalls or returning for your yearly HouseCalls checkup, it's easy to schedule – and the average call waiting time is just 4 seconds.

Call 1-866-799-5895, TTY 711

Monday – Friday, 8 a.m. – 8:30 p.m. ET

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare.

The HouseCalls program is not available with all plans and may not be available in all areas. To check if HouseCalls is available to you, or to schedule a HouseCalls visit, call 1-866-799-5895, TTY 711, Monday-Friday, 8 a.m. to 8:30 p.m. ET.